Terms & Policies

Shipping Policy and Disclaimer: 

Please make sure your address is correct before placing order we will not be responsible for incorrect addresses.  

We are responsible for your new purchase until it reaches the shipping carrier. Please request insurance to protect against loss or damaged packages during shipping. If you choose not to buy insurance and your purchase is lost or damaged by the shipping carrier, we cannot provide a refund. We are also not responsible to weather related damage or delays. Please understand this is completely out of our control. 

Private Label Stock Shipping Details: 

  • Sample Orders: Free shipping for samples within the Continental US 
  • Private Label Orders: Standard shipping rates apply
  • International Orders: You will be contacted following order completion for shipping payments/shipping preferences.
  • Amazon FBA: Our team will notify you with the proper case size, quantity, and weight for postage shipping labels.  We DO NOT ship first-time buyers/orders who are not yet ungated on Amazon.

Contract Manufacturing Shipping Details: 

  • Sample: Up to 3 samples ship free within the Continental US 
  • Contract Manufacturing: Standard shipping rates apply
  • International Orders: You will be contacted following order completion for shipping payments/shipping preferences.
  • Amazon FBA: Our team will notify you with the proper case size, quantity, and weight for postage shipping labels.  We DO NOT ship first-time buyers/orders who are not yet ungated on Amazon. 

Artwork & Design: 

  • Labels: 2-3 weeks for printing services and application to packaging 
  • Screen printing: 2-3 weeks for printing services
  • Retail boxes: 4-5 weeks for printing services

Artwork & Design Terms:  We offer free label and/or box design up to three revisions per order. Following three revisions standard rates apply ($85/hr). The free service does not include stock images and/or complex art design concepts. Customers are responsible for providing label images, complex designs, and specific text fonts. For example, if you would like a "leaf" your label you must provide the image to our designer. We strongly suggest purchasing the image from a royalty free site with the approval to use the image on your retail products. Nardo's Natural DOES NOT accept any responsibly regarding label claims and/or design infringement. Please speak to your legal team for guidance regarding label requirements and/or intellectual property protection. Nardo's Natural is not liable for any label claims and/or label requirements. For further information on proper label guidelines visit: https://www.fda.gov/cosmetics/labeling/regulations/ucm126444.htm

    Customer Artwork Approval: 

    Following the final artwork layouts, please view the attached image(s) and order details CAREFULLY. Reply with any requested changes. If no further changes are required, reply "APPROVED FOR PRINTING" via email.

    • Labels: $75.00 for a physical proof  ***Labels typically are applied by machine. For small orders, labels are applied by hand. Labels may not be perfectly placed on the packaging due to human error and we do our best to apply them accurately. 
    • Boxes: We can not print a physical proof for you to review.
    We strongly recommend that the proofs are printed out at 100% scale to check actual position/spacing, spelling, and other design elements. 

    Nardo's Natural is not responsible for any design or spelling issues that are not identified by the customer. Upon approval, the design file and job specifications will be forwarded to our production department and printed as it is.

    Nardo's Natural is not accountable for errors in the final product caused by any of the following: Misspelling and Grammar, Damaged Fonts, Graphics, Bleeds, Punctuation, Wrong, Incorrect or Missing Folds, Crop Marks, Transparency, Cracks on Folds, Overprint. So, please Proof Read the attached artwork very carefully. By approving the above specification sheet you are also approving the terms and conditions mentioned on the website.  

    *Free Label and Box storage.  Custom packaging including boxes, bottles, tubes, jars, labels, caps and other items are NOT insured. For insurance coverage please email Sales@NardosNatural.com. 

    terrorism policy covers damaged or destroyed property

    UPC Codes: Many consumer fulfillment houses, like Fulfillment by Amazon, and larger retail stores require a Universal Product Code that they can scan as part of their inventory management process. You can learn more at GS1 US.

    When including a barcode on labels and/or retail boxes, we recommend printing the art to scale and test that the barcode scans. Nardo’s Natural is not responsible for any faulty barcodes and/or non scannable barcodes.

    Required for Your Label: The US Food and Drug Administration (FDA) requires specific information on cosmetic labels. You can find a complete guide to these requirements on their website. There you will also find a guide to help you understand what the law requires. Briefly, US law requires labels to: State “manufactured for (client’s name)” and must include your phone number and street address so your customers may easily identify and contact the distributor. Ingredients must be declared in descending order of predominance. Ingredients present at a concentration not exceeding 1% may be listed in any order after the listing of the ingredients present at more than 1% in descending order of predominance. Color additives of any concentration may be listed in any order after the listing of the ingredients, which are not color additives. If you are importing to another country be sure to familiarize yourself with that country’s labeling regulations. They can vary dramatically from country to country.

    FREE Product Rendering: 1 image per product ordered / Size: 2000px x 2000px

    Amazon Ungating: If you have difficulty and/or do not achieve "ungated status" through Amazon, we "Nardo's Natural" are not responsible and returns are not accepted. All sale are final. We will do our best to assist you with your Amazon business opportunity, however, we take no responsibility for the distribution of your products on Amazon.  

    Quality Manufacturing Practices:

    Our private labeled products are produced in registered cosmetic facilities.

    The FDA has compiled a guidance document for cosmetic manufacturers to assist in the creation of manufacturing and documentation procedures for the manufacturing of cosmetic products. Nardo’s Natural provides quality services and resources to assist in cosmetic brands, personal care products, premium formulations and quality packaging.  Nardo's Natural offers products and services from a collection of leading manufacturers within the USA.  We are proud to source labels and packaging locally in Florida. 

    Safety and Allergy Guidelines:

    The following safety guidelines should be observed before using and/or applying products:

    • We offer a wide range of products. Each formula is different and may contain certified organic and/or synthetically produced ingredients. The ingredients, in rare cases, may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately. If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.

    • Products may contain oils and kinds of butter from natural nuts, seeds, and fruit. If you have any allergies please read the product label carefully. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs.

    • Nardo’s Natural does not make a claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or medical advice. Products are not approved by the FDA to treat, cure or prevent any disease. In the case of pregnancy please consult with your health care professional. All products are for external use only.

    Disclaimer & Legal Notice 
    The owners of this site, Nardo’s Natural, will use reasonable efforts to include up-to-date and accurate information on this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access this Internet site, or from your reliance on any information provided at this Internet site. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy. 
     
    Privacy Statement 
     
    At Nardo’s Natural, we are committed to upholding your privacy.  Your online order may be found with search engines following your online transaction.  If you would like an offline transaction please submit your PO to sales@NardoNatural.com. Our team will email you an invoice for an offline order payment. 
    As a user of this website we want you to understand that we will do our best to... 
    • Never share personal information about you with any outside person or organization unless required to do so by law. 
    • Only collect information required for fulfilling the services requested. 
    • Give you access to your information and remove your information from our system on your request. 
    • Use all the appropriate security technology to keep your information and our website safe. 

    For any corporate information on Nardo's Natural filing, please visit SunBiz.org. Please review this page often as this policy could be subject to change. 

    We may collect the following information: 
    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 
    We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.   

     

    Terms:

    • Standard shipping rates apply
    • PayPal and Credit Cards incur a 2% Processing Service Fee 
    • All international customers are responsible for making pick up arrangements. All necessary information will be provided by a Nardo's representative. Nardo's will not make any pickup arrangements for any orders. 
    • All orders must be paid prior to shipping (POD)
    • All customers must provide signed sales tax certificate
    • Shipment Refusal - 50% of handling fee will be charged plus shipping
    • 10% restocking fee for any order cancellation
    • Customer warrants that he/she will comply with all labeling requirements of the Federal and State Laws, pertaining to the Food, Drug, and Cosmetic Act. Nardo's provides graphic design services, however, accepts no responsibility for misbranding, misleading or mislabeling any product/products.  
    • All sales are final
    This page was Last updated on August 2017